PRIVACY POLICY

1. Introduction

We respect your right to privacy and comply with the Data Protection Acts of 1988 and 2002 and with the General Data Protection Regulation (GDPR) of 2018. This Privacy Policy is to outline how we deal with any personal data you provide us while visiting www.letssing.ie. If you are not happy with our website's Privacy Policy you should not use this website.

By visiting our website www.letssing.ie, you are accepting its terms as specified herein the Privacy Policy. Please note that we are not responsible for the content or the privacy policies of other external websites.

2. Collection of Data

When you visit our website, we may retain two different types of information:

[ PERSONAL DATA ]

This is the information that identifies you or can be used to identify or contact you. This usually includes your name, address, email address, telephone number and billing information. Such information is only collected from you if you submit it voluntarily to us during checkout or registration process; we retain such data in order to process and provide you with the products you have ordered, bookings you haver made, to contact you if required in connection with your orders/bookings or to respond to any communication you may initiate towards us.

Please note that we are obliged to keep such information about you for accounting, duty & vat compliance purposes, and return handling. We may also retain such personal information to meet our record keeping obligations under current laws and regulations.

We do not make any client data available to third parties. We do not sell lists, accept advertising or generate third-party revenue from the data that is generated on this site. However, we reserve the right to disclose or access account information for administrative and other purposes that we deem necessary to maintain, service or improve our products and services.

 

Collateral / other types of data

[ Contact form ]

When Visitors or Customers send e-mail enquiries to us using either their email account or the contact form provided on our website, the information you have to provide in the form or in the return e-mail address is used to answer the enquiry we receive. We do not use this information for any other purpose and do not share the return e-mail address with any third party. However, we reserve the right to disclose or access such information in case of abuse of our service(s) and other purposes that we deem necessary to maintain, service or improve services while fighting spam, phishing or other forms of abuse.

[ Payment DATA ]

While your personal data (e.g.: name, address, email) is handled by ourselves, the payment information you provide when purchasing on our website is handled by a third party chosen by us for best services and full PCI compliance. Please note that when you pay by credit card, the payment processing company Stripe Payments - www.stripe.com, has certain practices for full PCI compliance, and for security reasons they will also keep the card number for handling effectively possible problems regarding card payments (fraud analysis, debiting, crediting, cancelling); they will not keep safety codes or passwords in relation to credit card payment. For further information, please refer to Stripe website www.stripe.com.

3. Cookies

Our site uses cookies to keep a track of your visits to our shop on www.letssing.ie. A cookie is a small file sent to your browser from a Web server and stored on your computer’s hard drive to identify you as the user of our website. This is a common technology used by many internet sites. This is done in order to help us achieve several things: offer a registration service and completing an order, track your visited products on our website or store your shopping cart for a limited period of time. This allows us to tailor the service we provide to your preferences. You are able to change your browser's settings so that it will not accept cookies although this will limit certain functionalities preventing you from using customised services or having to log in repeatedly. Cookies may improve your experience by saving your preferences.

4. Security

The Personal Data that we collect as described above under [Collection of Data] is held on secure servers hosted by a third party Lets Host www.letshost.ie that we have chosen for top hosting services.

The private payment information for the products/bookings you purchase on www.letssing.ie is handled by a third party Stripe Payments - www.stripe.com that we have chosen for best payment processing services and full PCI compliance.

Please note that the very nature of the internet is such that the information you may transmit to us via internet passes through several different service providers. Thus we cannot offer a guarantee for the security of any information you transmit to us via the Internet. As it is the case with other technologies (e.g. phone, mobiles, sms) data transmission over the Internet cannot be guaranteed to be 100% secure.

Thus, while we take steps to secure & protect your Personal Data to a certain reasonable level, we may not be held responsible for the actions of third parties. 

We have done our part in providing security to the best of our knowledge in choosing what we considered to be the best hosting solution www.letshost.ie and the best payment processing company www.stripe.com.

Letssing.ie will not be held liable for any compromise of your personal data where that compromise arises from matters without our control. Please note also that it is your responsibility to protect your data by the use of up to date Internet security technologies on the computer system you use to access our websites.

5. Updating or Deleting Personal Data

You have the right to to correct the personal data if inaccurate. If you discover such, you may either logon to your account on www.letssing.ie and change your personal data to correct it at your convenience or you may instruct us to correct that information.

You may also request that personal data which you have supplied us to be deleted. We are not entitled to charge for dealing with such a request and we must comply within 30 days of the receipt of such a request. 

In either case, you must make your request in writing, post it and send it to the address specified above and include with the request an appropriate identification form (e.g. passport copy) and address verification form (e.g. a recent bill copy).

6. Changes to the Privacy Policy

Any changes we may operate to our website Privacy Policy will be posted on this website www.letssing.ie so you are always aware of what information we collect, how we use it and under what circumstances, if any, we disclose it. If at any time we decide to use Personal Data in a manner significantly different from that stated here, or otherwise disclosed to you at the time it was collected, we will notify you by email, and you will have a choice as to whether or not we use your information in the new manner.